PAN card status and dispatch tracking
Track your own PAN card application free with your acknowledgement or coupon number on Protean or UTIITSL, then follow the card on India Post.
Free on the official page. Your own numbers only. We have no automated link to any government portal, use no private data services, and never store the result.
What you need
- Your own application slip. If you applied through Protean (earlier called NSDL), it has a 15-digit acknowledgement number. If you applied through UTIITSL, it has an application coupon number.
- For a UTIITSL correction or reprint, your own PAN (Permanent Account Number, the 10-character tax number) and your date of birth also work.
- The mobile number and email you gave in the form. Status messages and the post tracking number come there.
What to do on the official page
- Wait about 3 days after you apply. The status shows only after that.
- Applied through Protean: open the Protean status page (the button on this page). In 'Application Type' choose 'PAN - New / Change Request'.
- Type your 15-digit number in 'Acknowledgement Number'. Fill the picture code if one shows. Click 'Verify Status of Application'.
- No internet? Send an SMS: NSDLPAN, a space, then your 15-digit number, to 57575. Or call Protean on 020 2721 8080.
- Applied through UTIITSL: open trackpan.utiitsl.com. Type your 'Application /Coupon Number', or your own PAN. Type your date of birth and the 'Captcha'. Click 'Search'.
- If it says the card is dispatched, note the post tracking number. It also comes by SMS or email. Type it in the 'Track' box on indiapost.gov.in to see where the card is.
What the result means
The portal shows: No record found, or the number is not valid.
It means: It is too early, or a digit is wrong, or you used the other agency's page.
What to do next: Check the number on your slip. Wait 3 days after applying. Protean numbers go on the Protean page; coupon numbers go on the UTIITSL page.
The portal shows: Your application is under process.
It means: Your form and papers reached the agency. The income tax department is checking them.
What to do next: Nothing to do. Check again after a few days. Do not apply a second time.
The portal shows: A problem was found in your application (a mismatch, a missing paper or a photo or signature issue).
It means: The card is on hold until you fix it. The agency usually sends a letter or email saying what is wrong.
What to do next: Read that letter or email. Send the asked paper to the same agency, quoting your number. Call Protean on 020 2721 8080 if unsure. FormSathi can help you prepare a fresh correction form. New PAN card →
The portal shows: PAN allotted, or e-PAN sent to your email.
It means: Your PAN number is ready. The e-PAN (a PDF copy of the card) is valid proof right now. The plastic card is printed next.
What to do next: Open the email and save the PDF. It usually opens with your date of birth as DDMMYYYY. Wait for the dispatch message.
The portal shows: Card dispatched, with an India Post tracking number.
It means: The card is printed and in the post to the address in your form.
What to do next: Track it on indiapost.gov.in with that number. Keep someone at home, or ask at your local post office.
The portal shows: Delivered.
It means: The post office says the card was handed over at your address.
What to do next: Check the name, date of birth and photo on the card. Not received it? Complain to your post office with the tracking number. Next, check that your PAN is linked to Aadhaar.
The portal shows: Returned undelivered.
It means: The postman could not deliver it. Often the address was incomplete or nobody was home. The card went back to the agency.
What to do next: Call the agency you applied through (Protean 020 2721 8080) with your number and ask how to get it sent again. If the address was wrong, apply for a correction; FormSathi can help with that form. Your e-PAN still works. New PAN card →
Frequently asked questions
Is tracking free?
Yes. The Protean and UTIITSL pages and India Post tracking are free. The SMS costs only your normal SMS charge. Never pay anyone just to see your status.
I lost my acknowledgement slip. What now?
Search your email and SMS for the number; it was sent when you applied. For UTIITSL corrections you can use your own PAN and date of birth. Or call Protean on 020 2721 8080 with your full name and date of birth.
How long does a PAN card take?
Usually about two to three weeks from when your papers reach the agency, plus post time. The e-PAN by email often comes sooner.
Can I track someone else's PAN card?
No. This page is only for your own application. Each person tracks their own card with their own slip.
Can FormSathi track it for me?
There is no paid help for this check. The steps need no code on your phone and take a minute, so you can do it yourself free. FormSathi helps with the PAN application or correction form.
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Business
Sources (date read)
- Status of PAN through Protean (Income Tax Department) · 2026-10-21
- Status of PAN through UTIITSL (Income Tax Department) · 2026-10-21
- Speed Post tracking (India Post) · 2026-10-21
Updated: 2026-10-26